Dropped calls, no connections, slow data: customers vent on Twitter!
Mobile phone networks experienced outages following Taoiseach Leo Varadkar’s announcement of new measures to try to contain the spread of coronavirus.
A recent Irish Times article, highlighted just how vulnerable our cellular communication systems are in Ireland.
Customers complained of calls not connecting or dropping on all networks, and slow or non-existent data connections.
The issue appeared to originate with Three Ireland, which said it had a “power issue” at one of its data centres, potentially causing knock-on effects for other networks as customer repeatedly tried to place calls to the affected numbers.
Website Downdetector.ie, which tracks reported problems, showed a spike in complaints of problems for the networks over the morning and early afternoon following the Taoiseach’s announcement.
Users of all the major phone networks took to Twitter to vent their frustration about the outages, complaining that their phone service was down at a crucial time for the State.
This came following Mr Varadkar’s announced plans to close schools, colleges and cultural facilities to try to slow the spread of Covid-19.
Concerns had previously been expressed about the resilience of broadband connections to withstand extra pressure from the number of extra people working remotely.
This highlights the importance of an emergency communications network that is independent of third party infrastructure and will remain operational even in the most extreme of circumstances.
Radio communications have long been seen as a robust and stable alternative to cellular communications, as they do not rely on third party infrastructure and are not open to the public. Regardless of any ongoing situation radio communication is a reliable and scalable system to allow uninterrupted mission critical communications.
How can Kestrel Communications help?
We’re two-way radio specialists that sell, service and rent two-way radio networks, solutions and devices, including to pharma organisations, CDMOs and a wide range of industries.
If you’re looking for a communications system for mission critical communications, or you want to expand what you already have, we are here to help.
Our staff are highly experienced and knowledgeable, so we’re confident we’ll be able to help devise a suitable system for your operation.
If you’re interested in finding out more, please click here to see our systems and solutions.